Shipping Policy

At Haolzkoon, we are committed to providing a reliable and convenient shipping experience for our customers.

We currently ship to customers in supported regions, including the United States, United Kingdom, Canada, Australia, New Zealand, and other available destinations.

Order Processing Time

All orders are processed within:

1–3 business days

Orders are processed Monday through Friday, excluding weekends and public holidays.

Please note that processing time is separate from shipping time.

Estimated Shipping Time

Estimated delivery times after your order has been shipped:

  • United States: 5–12 business days

  • United Kingdom: 5–15 business days

  • Canada: 5–15 business days

  • Australia & New Zealand: 7–20 business days

  • Other supported locations: 7–20 business days

Delivery times may vary depending on your location, shipping carrier, customs processing, weather conditions, and other factors outside of our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

You can use the tracking number to monitor your order status during transit.

If you do not receive your tracking information within the expected timeframe, please contact our customer support team.

Address Information

Customers are responsible for providing accurate shipping information at checkout.

Please contact us as soon as possible if you need to update your shipping address. Once an order has been shipped, we may not be able to make changes.

Customs, Duties, and Taxes

For international orders, customs fees, import duties, or local taxes may apply depending on your country's regulations.

Customers are responsible for any applicable customs charges required by their local authorities.

Shipping Questions

If you have any questions regarding shipping or your order, please contact us:

Email: support@haolzkoon.com